Plans & Quotas
Kiomon has two self-serve plans — Free and Pro ($19/mo) — plus a contact-gated Enterprise tier for organizations. The Free tier is designed to let you accumulate a real corpus (generous volume caps) while gating the advanced capabilities that make the product magical (connectors, auto-linking, higher rate limits).
The 14-day Pro trial
Section titled “The 14-day Pro trial”Every new account gets a self-managed Pro trial:
- Granted automatically at signup — no card required
- You’re treated as Pro for 14 days (status
trialing) - When the window closes you fall back to Free automatically — nothing is deleted, you just lose Pro capabilities
- If you upgrade (or cancel) mid-trial, the trial flag becomes inert and billing takes over
The plan comparison
Section titled “The plan comparison”| Capability | Free | Pro (incl. trial) | Enterprise |
|---|---|---|---|
| Max documents | 1,000 | 50,000 | 1,000,000 |
| Weekly documents | 200 | 10,000 | 1,000,000 |
| Daily documents | 50 | 2,000 | 200,000 |
| Storage | 100 MB | 5 GB | 100 GB |
| Workspaces | 2 | 20 | 200 |
| API keys | 1 | 10 | 50 |
| Connectors | 1 | 100 | 1,000 |
| Auto-linking (knowledge graph suggestions) | ❌ | ✅ | ✅ |
| Manual document linking | ✅ | ✅ | ✅ |
| Agent chat turns / day | 20 | 400 | Same as Pro |
| RAG asks / day | (capped) | 25× Free | Same as Pro |
| Search queries / day | (capped) | 5,000 | Same as Pro |
| OpenAI-compatible chat / day | 30 | 2,000 | Same as Pro |
| OpenAI-compatible embeddings / day | 200 | 10,000 | Same as Pro |
The Enterprise tier
Section titled “The Enterprise tier”Enterprise is a contact-gated plan — there is no self-serve checkout. Teams and agencies that need scale talk to sales and get a tailored package: per-client isolated workspaces, team SSO/SAML, dedicated storage & data retention policies, high-throughput MCP concurrency, dedicated support with an SLA, and custom onboarding. Quotas are effectively unlimited (the table above is the hard ceiling, not a wall you’ll hit).
- Assignment — Enterprise is provisioned by the Kiomon team on your account (sales-assigned; it is never purchased through the checkout).
- Billing — custom terms agreed with sales, separate from the monthly Pro cycle.
- Contact — reach us via the contact page or the dashboard’s Contact Sales card under Billing.
How quotas are enforced
Section titled “How quotas are enforced”Quotas are enforced on every write path, not just in the UI — the API, MCP, extension, and dashboard all share the same rules:
- Your effective plan is derived from your subscription status + billing period (trials count as Pro while open).
- Usage counters — your totals (total/weekly/daily/storage) are checked before every ingest.
- Storage gate — updates that grow your library are checked too.
- Capability gates — connectors, API keys, workspaces, and auto-linking are checked at creation time.
You’ll never silently lose data: hitting a cap returns a specific message (e.g. “Weekly document limit of 200 reached. Upgrade to Pro to remove this cap.”) and the dashboard surfaces an Upgrade required dialog.
Usage visibility
Section titled “Usage visibility”The dashboard shows live usage (documents, storage, API calls, AI inferences) in Settings → Usage, plus historical metrics on the Insights page — so you can see where you stand before you hit a wall.
Upgrading / managing the subscription
Section titled “Upgrading / managing the subscription”Billing runs on Dodo Payments:
- Checkout — the dashboard opens a hosted checkout. After payment, the subscription activates and your plan flips to Pro immediately.
- Portal — manage, upgrade, downgrade, or cancel the subscription from the customer portal.
- Status —
GET /api/billing/subscriptionreturns your plan, status, and period end; the UI reflects plan changes automatically. - Verification — checkout returns are verified server-side before your plan updates.